As the competition heats up for on-demand, capable labor to help retailers survive the holiday peak period, companies must evaluate how to best use temporary labor in order to avoid costly fulfillment mistakes.
E-grocery and meal-kit deliveries are new categories of revenue for online retailers as well as new categories of risk. It's imperative that companies use packaging solutions that meet requirements for regulatory safety and compliance, as well as taste, shelf life, and freshness.
Because Amazon is setting the standard for e-commerce consumption, other online retailers should look at secondary packaging not only as a competitive advantage but also an important aspect of customer experience.
The experience consumers have receiving, opening, reusing, returning, and recycling the packaging materials sent by online retailers can dramatically influence perceptions of that business and the likelihood of shopping from that company again.