How Packaging Can Help Companies Deal with Heightened E-Commerce Demands
Every day, the number of purchases being made online is rising, and so are consumers’ expectations of what the e-commerce delivery experience should be.
- More than 78% of Americans think retailers should ship their online orders in 24 hours or less.
- Only 4% think that 48 hours is an acceptable timeframe for starting the shipping process.
- Some two-thirds of Americans (66%) believe the packaging of their shipment shows how much the retailer cares about them and their order.
- More than 80% of consumers aged 18-35 would consider taking their business to another retailer if they received a damaged item.
To deliver on these demands, companies are looking for new ways to boost supply chain efficiency and get product out the door faster and cheaper—without sacrificing protective performance.
Materials Handling & Logistics recently caught up with Ken Chrisman, president of Sealed Air Product Care, at the MODEX 2016 show, and asked him for his perspective on how companies are dealing with escalating freight costs and what they can do to pack smarter, smaller and faster.